TO ADVERTISE ON THIS SITE : CONTACT DIANNE AT DIANNE@CDIANNEZWEIG.COM

I Antique Online

A Community For People Who Buy, Sell or Collect Antiques, Collectibles and Art

How to Handle Customer Complaints Via Social Media

#1: Respond Quickly

It’s important to respond quickly and efficiently to customer complaints on social media.

As a starting point, try to reply within 1 hour. This doesn’t mean you need to have all the answers right away. Customers typically want you to acknowledge their issue so they know youre looking into it.

Read more: http://www.socialmediaexaminer.com/how-to-handle-customer-complaint...

Views: 12

Welcome To I Antique Online: The Best & Biggest Social Network On Antiques & Collectibles

C. Dianne Zweig

Editor-In-Chief  
Dianne@cdiannezweig.com 

Visit my blog Kitsch n Stuff

Visit my Art Studio/gallery  

Visit Pinterest

Visit Facebook www.facebook.com/iantiqueonline and "LIKE" our page.

 

JOIN OUR NEW FACEBOOK GROUP I Antique Online.com: Collectors of Antiques and Collectibles Public Group https://www.facebook.com/groups/327133184409134/

C. Dianne Zweig's Blog

SPONSORED

& Terms of Use

© 2017   Created by C. Dianne Zweig   Powered by

Badges  |  Report an Issue  |  Terms of Service